Shipping Policy

TwistedAllure Shipping Policy

Domestic Shipping

At TwistedAllure, we are committed to delivering your order efficiently and safely. We utilize USPS, FedEx, and UPS as our primary carriers, ensuring a flexible and reliable shipping experience.

Shipping Costs

The cost of shipping varies depending on the location and the weight of your items. Our rates range from $8 to $20 per item. The final shipping cost will be calculated at checkout.

Delivery Timeframes

Our standard delivery timeframe is 2–5 business days. However, depending on your location and specific circumstances, it may take up to 1 week for your order to arrive. We appreciate your patience and strive to get your order to you as quickly as possible.

Packaging

All orders are securely packed using packing peanuts and bubble wrap to ensure your items arrive in perfect condition.

International Shipping

TwistedAllure is pleased to offer international shipping. Please be aware that shipping costs, delivery timeframes, and handling practices may vary by country. Additional fees, customs, and import duties that may apply are the responsibility of the customer.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your package through the carrier’s website.

Lost or Damaged Items

In the rare event that your package is lost in transit, TwistedAllure will file a claim with the carrier. We handle these matters seriously and will work diligently to resolve the issue. Should you receive a damaged item, please contact our customer service immediately to assist you with a replacement or refund.

Contact Us

For any questions or concerns about your order, shipping practices, or our policies, please contact our customer service team. We are here to help and ensure your shopping experience is seamless and enjoyable.